| IT Secure acts as your internal IT department to provide routine computer system maintenance for your existing equipment. Depending on your needs, we offer different levels of service. Our affordable plans begin at basic monitoring and go all the way to an all-inclusive IT Support offering with unlimited support, vendor relations, remote back-up and many other benefits.
With IT Security from IT Secure, we take responsibility for all computer-related issues by providing a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our office. Your total satisfaction is guaranteed. If at any time you are not completely satisfied with IT Secure Managed Services, you can exit the program with no strings attached. In fact, we'll even help you make the transition. We're confident that you will be delighted with our service.
WHY DO YOU NEED IT SECURITY?
Our clients save money by proactively maintaining their computer systems instead of paying someone to bring their computers back from critical situations. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive.
IT Security also gives your employees direct access to our help desk where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.
HOW DOES IT SECURITY WORK?
IT Security is delivered by installing a small application on each computer in your office. The application will connect securely over the Internet back to our host server. The application provides our technicians with the ability to monitor all of your computer systems, perform routine system maintenance and to deliver technical support directly from our office. The software appears as a small icon in the Windows system tray. When your team needs assistance, they can double-click on the icon and request help or call our office. All requests are sent directly to our help desk where the support team is immediately notified of your problem. Our technicians remotely resolve the issue or to schedule a technician on-site. The entire process takes just minutes and we are certain you won't find such an easy, reliable and timely service anywhere.
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